FAQ

If these FAQ do not help you solving your problems, please do not hesitate to let us know your requirent.    Contact us.
  • Q:When can I receive my order?
    A:We will send the products after an order has been placed, it will take approximately 15-25 days.

  • Q:Can I get a sample for trial?
    A:We are pleased to offer our customers a sample. Normally samples are free. However, some samples will be charged. Please note that after placing an order, we will fully refund the sample fee back to you.

  • Q:Where are all these products made?
    A:Our products are mostly made in our own factory in Jiangsu Provicne, where is closed to Shanghai. We have our own R&D Team and research institute.

  • Q:Are the prices I can see on site the last price?
    A:Generally, we set a range on price,which is no fixed. If you are interested in our product, please contact us for further information.

  • Q:Can I have my own preference for carrier or forwarder?
    A:Yes, you can. We can still offer you our shipping fee for comparison.

  • Q:How can I know the exactly dimension/weight of my goods?
    A:The dimension and weight would be shown on specification chart. And please note that we are able to provide customized services of packing as well.